THE BELMONT Hotel Manila has become the first hotel in the world to sign on to SGS’s Hospitality Experience (HospitalityX) certification program.

The certification program, launched in late November last year, was designed specifically for the hospitality industry to address the needs and challenges it faces today.

Lorenzo Tang, general manager of The Belmont Hotel Manila, said the hotel is committed to providing and maintaining a high quality of service for guests, adding that “a certification from SGS will confirm our commitment in doing this.”

The 480-room, four-star hotel, located at Newport City, is part of the Resorts World Manila integrated leisure complex. It has an outdoor pool, meeting rooms, a spa, and a gym, and connects via an air-conditioned overhead walkway (Runway Manila) to Ninoy Aquino International Airport Terminal 3.

The SGS HospitalityX certification covers four modules: risk, sustainability, corporate social responsibility, and quality of service experience.

SGS is the world’s leading inspection, verification, testing, and certification company, recognized as the global benchmark for quality and integrity. With more than 95,000 employees, it operates a network of over 2,400 offices and laboratories worldwide. (PR)